JN
Jennifer N

1 reviews | Active since Dec 2012

09 Jul 2024, 09:06

STAY AWAY FROM TRELLIDOOR

I have installed a TRELLIDOOR security gate in 2018... The gate began rusting badly within 6 months, after putting up with this eye I contacted Trellidoor requesting advise on how to refurbish this gate which everyone knows is not cheap, I was told that this Gate will be REPLACED at no cost as it is still under the Five Year Guarantee. The Gate was replaced in 2020. In 2023 the Gate started rusting again, I could not phone Trellidoor as I tragically lost my husband, I contacted Trellidoor today and was told that the guarantee is only 3 years. So the advertised 5 year guarantee is actually very misleading. Trellidoor. Cheaper alternatives are far more economical. After paying a fortune for trellidoor it is only guaranteed to last for 3 years.

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