NS
Noreen S
1 reviews | Active since Jan 2018
11 Jun 2018, 11:35
Poor service
I had two Trellidors installed last week, The installers installed the small door with a large cap between the wall and the frame what was filled in with silicon ............ When I called and complained I was told that the installer forget how to install that door.
They had no respect for my house and belongings , they never cleaned up after themselves and broke my curtain tie backs - I was informed it was just an accident .
What a disappointing service .
Helpful (0)
Replies (1)0
Replies (1)
Trellidor's replyOfficial
11 Jun 2018, 13:18Dear noreen-stranack,
Thank you for raising your concerns to Trellidor.
At the forefront, we wish to extend our sincerest apologies for the inconveniences that you have been faced with. This is most defiantly not a true representation of the Trellidor brand standards and services.
We will be in direct contact with you as soon as possible, in an attempt to further assist you.
Best Regards,
Trellidor Head Office
Best regards,
Trellidor's reply11 Jun 2018, 13:18
Official
Dear noreen-stranack,
Thank you for raising your concerns to Trellidor.
At the forefront, we wish to extend our sincerest apologies for the inconveniences that you have been faced with. This is most defiantly not a true representation of the Trellidor brand standards and services.
We will be in direct contact with you as soon as possible, in an attempt to further assist you.
Best Regards,
Trellidor Head Office
Best regards,