EA
Erica A
1 reviews | Active since Dec 2015
07 Dec 2015, 12:11
Indesctructable clear-guard not so much...
I spent R15 000 on clear-guard for a window about a meter wide. This stuff is Trellidor's latest and greatest technology and I was told that it's indestructible and nothing can get through it. I was also told that they've never had any problems with it except for a burglar that once tried but failed and make such a small nick you couldn't even see it. <br> Saturday night a burglar manage to make a hole in this clear-guard with a *****driver! the next step is to cut it with pliers but luckily I manage to pepper spray him. <br> Now all I hear is that \they can get through anything"...\""at least it woke you up"
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Trellidor's replyOfficial
21 Jan 2016, 10:00Hello anderson.ericat,
Thank you for bringing this to our attention.
The Franchise Owner that services your area, along with Senior Management from Head Office have been on site to assess the damage and assist you.
The feedback that we had received was that the door was not breached, but rather damaged due to attack.
We apologise for the delayed response, we where in the process of investigating this matter as we, as a responsible barrier security manufacturer, we would never imply that our products are indestructible.
Thank you again for raising this matter with us.
Best Regards,
Trellidor Head Office.
Thank you for bringing this to our attention.
The Franchise Owner that services your area, along with Senior Management from Head Office have been on site to assess the damage and assist you.
The feedback that we had received was that the door was not breached, but rather damaged due to attack.
We apologise for the delayed response, we where in the process of investigating this matter as we, as a responsible barrier security manufacturer, we would never imply that our products are indestructible.
Thank you again for raising this matter with us.
Best Regards,
Trellidor Head Office.
Best regards,
Trellidor's reply21 Jan 2016, 10:00
Official
Hello anderson.ericat,
Thank you for bringing this to our attention.
The Franchise Owner that services your area, along with Senior Management from Head Office have been on site to assess the damage and assist you.
The feedback that we had received was that the door was not breached, but rather damaged due to attack.
We apologise for the delayed response, we where in the process of investigating this matter as we, as a responsible barrier security manufacturer, we would never imply that our products are indestructible.
Thank you again for raising this matter with us.
Best Regards,
Trellidor Head Office.
Thank you for bringing this to our attention.
The Franchise Owner that services your area, along with Senior Management from Head Office have been on site to assess the damage and assist you.
The feedback that we had received was that the door was not breached, but rather damaged due to attack.
We apologise for the delayed response, we where in the process of investigating this matter as we, as a responsible barrier security manufacturer, we would never imply that our products are indestructible.
Thank you again for raising this matter with us.
Best Regards,
Trellidor Head Office.
Best regards,