MA
Marlie A

1 reviews | Active since Jun 2017

01 Jun 2017, 12:39

Gatvol

<p>Trellidor is very easy to break. They broke in twice via the Trellidor in 2years time. Expensive but not effective- do not think you are safe if you install it</p>

0
Replies (1)
Trellidor
Trellidor's reply01 Jun 2017, 13:38
Official

Dear MarlieA,

Thank you for escalating your concern to us.

We fully understand the emotional strain that comes with having one’s personal space invaded, and we sympathize with you in this regard.

As a conscientious consumer please remember that given enough time and the right tools, any form of security can be breached no matter how well they’re constructed.

As a responsible manufacturer, however, we endeavor to design, engineer and install our products to give our customers the best possible security barriers the technology at the time allows. We have, and will never mislead our valued clients into believing that any form of security is impenetrable.

We have forwarded your details to our Franchise Manager, who will be in touch with you in an attempt to see how best we can assist you.

We assure you that we will take every possible step to help you through this unfortunate experience that you have been faced with.

Kindest Regards,
Trellidor Head Office.