Don't waste your money!
<p>I paid a fortune for this product which was poorly installed with standard hilti plugs. Intruders managed to open the trellidoor with great swift ease, using only a large ***** driver. I watched the intruder through the glass door open the trellidoor with such ease in a matter of minutes. My advice to anyone considering trellidoor that this is NOT infact the best product on the market. Simply the most expensive out there. Consider alternative products which are much cheaper and far more safer. </p>
Dear david-noach,
Thank you for raising your concern(s) to our attention.
We understand the emotional stress that comes with having to be faced with an incident as such, for which we truly apologise.
Our products are fixed using purpose designed fixings for optimum resistance against attack. Having said that, given enough time and the right tools, any form of security can be breached., this is why we recommend layered security.
Should one be alerted of an attempted breach, our products will provide the user with enough time to call for help, lock up in a safe zone or escape harms way. We believe that our product had lived up to it's expectation.
Once more, we sincerely apologise for the circumstance that you have been faced with, should there be anything that we can assist you with going forward, please do not hesitate to contact us.
Best Regards,
Trellidor Head Office
Dear david-noach,
Thank you for raising your concern(s) to our attention.
We understand the emotional stress that comes with having to be faced with an incident as such, for which we truly apologise.
Our products are fixed using purpose designed fixings for optimum resistance against attack. Having said that, given enough time and the right tools, any form of security can be breached., this is why we recommend layered security.
Should one be alerted of an attempted breach, our products will provide the user with enough time to call for help, lock up in a safe zone or escape harms way. We believe that our product had lived up to it's expectation.
Once more, we sincerely apologise for the circumstance that you have been faced with, should there be anything that we can assist you with going forward, please do not hesitate to contact us.
Best Regards,
Trellidor Head Office