argent attention required

Good day<br> I paid cash up front for a trellidore for my front door for my unit. Yesterday this barrier was fitted and it turned out to be the incorrect order, colour, measurements, bolted to my neighbours MAXI door security gate. <br> I phoned the agent concerned and he told me he can only come on a Monday and this is unacceptable. <br> A cash customer treated in this manner is extremely disappointing. <br> The neighbour is unhappy and the body corporate has been notified about this grave error. My dealings with the company previously were good I want a speedy resolution before this escalates out of proportion. <br> <br> Urgently resolve this issue and my order be installed and the Maxi door for my neighbour be remedied. I have the picture of a trllidore incorrect and bolted to a Maxi door security gate belonging to my neighbour . That's a PR nightmare and I trust this will be resolved.<br> The branch agent is way too casual about this disaster.