Shocking Service

On the second night that we arrived at the hotel after being out all day, we arrived to a parking lot full of cars with no place to park our vehicle. Once inside we noticed that the place was full of people for a private function. While packing up in the room you could hear the party in the court yard. We decided to make alternative arrangements for the night and checked out. On the Sunday the hotel asked us for a bank confirmation letter but 5 days later we are still waiting for our promised refund.