nS
ntombethemba S

1 reviews | Active since Jan 2021

18 Jan 2021, 16:19

WORST SERVICE!!!!

Worst service I have ever had on online shopping!!! bought a two pairs of shoes in December 2020, and returned one pair with a courier company (Dawnwing) that they have organised to pick up the parcel with exact specifications of the parcel. they sent me an email few weeks later to tell me i have sent an incorrect item (a Puma T-shirt), and they have been resolving the matter since December 2020 with no update of what is going on. I have done a follow up but they don't respond to emails and their line has an engaged tone. This is upsetting!!!

0
Replies (2)
Tread + Miller
Tread + Miller's reply19 Jan 2021, 10:36
Official
Hi Ntombethemba 

Thank you for contacting us, we are terribly sorry for the unpleasant experience!

We'll get a Liaison to contact you soon. 

Kind regards
Tread + Miller 

nS
ntombethemba S's update21 Jan 2021, 16:44
Reviewer Update
I am still waiting for Tread+Miller to call me as they have promised!