Tread + Miller - Worst Online Shopping Experience

I did three orders: 1) you took my money without receiving any shoes 2) delivered the wrong shoes and did not refund me 3) got the write shoes but with one shoe not having any branding. This is the worst online shopping experience I have ever had. I will not support you ever again. Extremely bad service!

1) Order: TM***4 - Arthur Jack Men's Ramiro Sneakers

I received an email on the 18th of November to inform me that while the warehouse was picking the shoes that I ordered, they were no longer in stock. Per the email I was to be refunded for the shoes within 10-14 working days. I have still not received my refund.

2) Order: TM***5 - Arthur Jack Men's Ramiro Sneakers

I received my shoes and requested a refund on the 4th of December, the same day as they were delivered. The shoe size was incorrect. I received 43 in the box and the box was labelled as a 42. I received an email stating that Dawn Wing would collect the shoes and I would be refunded the invoice amount. Dawn wing has still not collected the shoes. I received an SMS that they would be collecting but they never did. I also received a call from Tread + Miller stating that they would collect the shoes the following day. Which they did not.

3) Order: TM***3 - Arthur Jack Men's Ramiro Sneakers

When I finally received my order: The branding of one shoe was not present. I opted to keep the shoes as I did not want to go through the whole process of ordering a new pair.