Tread + Miller - Cape Union Mark Online store - Horrible Shopping Experience

Tread & Miller must stay away from online shopping or do their homework before they embarrass themselves even further. I have had an experience with their online store this month December 2020. In the first instance I saw some Sandals going for R1 (I know it sounds too good to be true) but being December one can never rule out anything. I then placed an order with the online store which was acknowledged with the issuance of an order number. I then received an expected (on my side) BUT EMBARRASING FOR THEM (Cape Union Mart or Tread & Miller) to let me know to “hold on my horse” because their website has issues hence the extremely low price tag on the sandals. Well I accepted that and moved on. A week later (29/12/2020) my wife saw nice shoes on special going for R399 and asked me to place an order for her. I placed an order as usual. A couple of days later (30/12/2020) I receive an email to let me know that he items will unfortunately not be sent to me and a refund will be processed – mind you now reason was given for the refund. My observation about Tread & Miller is that they are not ready for online stores yet that why they are committing silly own goals. First, how do they put wrong pricing on the website without checking or verification? Has anyone bothered to QA data being consumed on the web store? Why would an online store make commitment on purchases when they don’t have stock? Seemly the front end system does not have an idea what the back-end inventory levels are. For me that’s a big fail for a massive company Tread-Miller. As a customer my confidence level dropped because even if I make attempts to purchase nothing online, a mere confirmation of the order is not really a confirmation that you will get your ordered items, you will get a phone call to let you know, sorry the item is not in stock or the price is incorrect…. the intern is busy update the spreadsheet. This s totally unacceptable and please GIVE ME MY REFUND NOW. I don’t want to wait for 7 days….m going to walk into any store to demand my money.