ONLINE SHOE PURCHACE

Bought a pair of shoes that was a mismatch. Log a return. Got sms the courier could not get hold of me(not the truth) and will rescheldule(did not contact me again). I afain log a return. Received a email with waybill etc. Printed the new waybill. Pick up date 4 Dec. Receive a sms that Petrus will do the pick up. The 5th I received another sms that they could not get hold of me and will reschedule(no further communication from who ever). I tried to get hold of the courier company. Stay in the queue as nr 6 in line for 45min without anyone assisting me. On the 7th I contacted Trea and Miller. The lady told me that she will immediately get someone to call me back. Still waiting for that call. Service os bad and the worst I have ever experienced!!!!!!!! They have their money and I have a pair of mismatch shoes!!!!!!