CH
Charity H

1 reviews | Active since Jun 2022

11 Jun 2022, 12:37

I need my refund

I am so tired of Tread and Miller still waiting for my refund since March.I bought a pair of shoes and return them back as there were too small. Till today I did get my refund.when I phone them they keep on saying just check your bank statement.they really don't care about their client.

0
Replies (3)
Tread + Miller
Tread + Miller's reply13 Jun 2022, 09:02
Official
Hello Charity 

Thank you for bringing your concerns to our attention, 

We humbly apologize for the inconvenience caused, 

Kindly note we have requested for your banking details in order to action the refund in progress however ,we have noticed that your account number was not included with the information required. 

Could you kindly re-send the details to the secured email address which is linked to our finance department, 

 Email Address: ***

1. ID No
2. Bank
3. Account Number
4. Account Type
5. Branch
 

Kind Regards 
T+M Team 
CH
Charity H's update13 Jun 2022, 09:48
Reviewer Update
you are lying to yourself because I was told that It was processed successfully, but my account
was not included, and I did send my account in April 26
Dear Charity Nomthandazo Hadebe,
Your return has been successfully
processed. The refunded amount will reflect in your
bank account within 7 – 10 working days.
If you have any further
questions, please feel free to Contact Us. Fri 20/05/2022-Capitec bank
-Savings account
branch code-470101
account number-***


Tread + Miller
Tread + Miller's reply13 Jun 2022, 12:08
Official
Hello Charity 

Thank you for providing us with the information , 

We will stay in touch 

Kind Regards 
T+M Team