TRAVELWINGS IS A ****

I booked online a flight from Joburg to Cape Town at 8h30 on the 28th June it was R1052, I paid and it went through, and I received an saying they are processing, with Reference and flight number, then after I prepare everything I was checking my ticket on my email, I got the email saying booking failed, I called them I was told it failed and I must pay extra R650 for them to book another one, and I was asking I paid what the online system requested me or quoted me to pay then i ws told the flights are up now anc theh already took my money from my bank and they will refund it after 48 to 72 hours, mind you im rushing yo attend a funeral on sunday and i dont have mone and when i check on my FLYSAFAIR APP, USING REFERENCE AND FLIGHT NUMBER THE FLIGHT IS SCHEDULED , Please help Travelwings is ****ming me