UR
Upesh R
1 reviews | Active since Sept 2022
09 Sept 2022, 22:42
travelwings *****
my experience with travelwings is so bad, I can't express in words. i am wiaiting to refund for a cancelled flight from last 6 months and travewings is not returing it. There is no one to whom I can reach out. for every mail they apologies and give no detials. my reference to booking ID- TWBR-F155537. Travelwings senior managment, look in this issue and refund my hard earned money.
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Travelwings.com's replyOfficial
10 Sept 2022, 07:12Dear Mr. Umesh,
It is with regret that we hear about the inconvenience and experience you have had, please accept our sincerest apologies.
As per our telephonic conversation, please trust the delay is purely unintentional, we are just bound to follow the Airline procedure and for the same, we are communicating with them to resolve the issue at the earliest.
In addition to our apologies regarding the unanticipated experience with support services, I also want to thank you for being so patient and understanding throughout. Please be assured, that we are keeping a continued follow-up on the refund and will keep you informed.
We request your patience and understanding during this time.
It is with regret that we hear about the inconvenience and experience you have had, please accept our sincerest apologies.
As per our telephonic conversation, please trust the delay is purely unintentional, we are just bound to follow the Airline procedure and for the same, we are communicating with them to resolve the issue at the earliest.
In addition to our apologies regarding the unanticipated experience with support services, I also want to thank you for being so patient and understanding throughout. Please be assured, that we are keeping a continued follow-up on the refund and will keep you informed.
We request your patience and understanding during this time.
Travelwings.com's reply10 Sept 2022, 07:12
Official
Dear Mr. Umesh,
It is with regret that we hear about the inconvenience and experience you have had, please accept our sincerest apologies.
As per our telephonic conversation, please trust the delay is purely unintentional, we are just bound to follow the Airline procedure and for the same, we are communicating with them to resolve the issue at the earliest.
In addition to our apologies regarding the unanticipated experience with support services, I also want to thank you for being so patient and understanding throughout. Please be assured, that we are keeping a continued follow-up on the refund and will keep you informed.
We request your patience and understanding during this time.
It is with regret that we hear about the inconvenience and experience you have had, please accept our sincerest apologies.
As per our telephonic conversation, please trust the delay is purely unintentional, we are just bound to follow the Airline procedure and for the same, we are communicating with them to resolve the issue at the earliest.
In addition to our apologies regarding the unanticipated experience with support services, I also want to thank you for being so patient and understanding throughout. Please be assured, that we are keeping a continued follow-up on the refund and will keep you informed.
We request your patience and understanding during this time.