1 reviews | Active since Apr 2024
Travelwings a bunch of *********** *******
The email below was received on the 12 April 2024 and today is now the 19 April 2024 and I am yet to get a further response for selected seats booked and paid but not allocated. The additional cost was R5000 paid to Travelwings. I would like to be refunded.
The first query started on the 31 st Jan 2024 reference number TWBR-F477834.
The next query raised was on the 29 February reference number TWBR-F477834
"Dear Valued Customer, Greetings from Travelwings.com!
We really apologize for the incovenience and the delay caused to you! With regards to your email regarding the booking id TWBR-F477834, pleae be informed that we already shared the details with the airlines to rectify the detais regarding the refund of the seat selection amount. Unfortunately, we were not able to get a prompt response from the airlines end. However kindly allow us 24-48 hours more we will update you with our refund status within the given timeline.
Should you require any further information, please feel free to revert or you may contact us on our 24*7 support number +*** now you may even connect with us via Chat from our website.
Best Regards,
Customer Care Centre "
If you have any further questions or need assistance, please feel free to contact us. We appreciate your patience and understanding.
If you have any further questions or need assistance, please feel free to contact us. We appreciate your patience and understanding.