SR
Shandre R
1 reviews | Active since May 2022
26 Aug 2022, 13:09
Travel wings *********** customers
I do not recommend booking with travel wings. They double charged me for my flight ticket. I have been trying to get through to them but every time I get put on hold and my call is dropped. I need my refund it is not your money to take. I wonder how many people have they been *********** like this with no way to get hold of them.
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Replies (2)
Travelwings.com's replyOfficial
26 Aug 2022, 13:52 Dear Ms. Shandre,
Please accept our sincere apologies for the inconvenience caused.
As per our telephonic conversation, with reference to your concern of double charges against the booking ID TWBR-F296576, please be assured that Travelwings has charged you only once against your flight reservation, we have shared the complete transaction details on the registered email ID.
We request you to please check with your Bank once, or please share your Bank statement where the dual transaction is reflecting, also please let us know if your Bank requires any other information from our end we will be glad to provide you.
Thanks & Regards
Please accept our sincere apologies for the inconvenience caused.
As per our telephonic conversation, with reference to your concern of double charges against the booking ID TWBR-F296576, please be assured that Travelwings has charged you only once against your flight reservation, we have shared the complete transaction details on the registered email ID.
We request you to please check with your Bank once, or please share your Bank statement where the dual transaction is reflecting, also please let us know if your Bank requires any other information from our end we will be glad to provide you.
Thanks & Regards
Travelwings.com's reply26 Aug 2022, 13:52
Official
Dear Ms. Shandre,
Please accept our sincere apologies for the inconvenience caused.
As per our telephonic conversation, with reference to your concern of double charges against the booking ID TWBR-F296576, please be assured that Travelwings has charged you only once against your flight reservation, we have shared the complete transaction details on the registered email ID.
We request you to please check with your Bank once, or please share your Bank statement where the dual transaction is reflecting, also please let us know if your Bank requires any other information from our end we will be glad to provide you.
Thanks & Regards
Please accept our sincere apologies for the inconvenience caused.
As per our telephonic conversation, with reference to your concern of double charges against the booking ID TWBR-F296576, please be assured that Travelwings has charged you only once against your flight reservation, we have shared the complete transaction details on the registered email ID.
We request you to please check with your Bank once, or please share your Bank statement where the dual transaction is reflecting, also please let us know if your Bank requires any other information from our end we will be glad to provide you.
Thanks & Regards
SR
Shandre R's updateReviewer Update
26 Aug 2022, 18:26Good day Vinay
Thank you for your response after a long struggle to get the assistance I needed. I will make contact with my bank again in this regard. They have assured me that the double payment went through to travelwings.com. I am determined to find out where my money went. Will give feedback to you as soon as I speak to them again.
Regards Shandre R
Thank you for your response after a long struggle to get the assistance I needed. I will make contact with my bank again in this regard. They have assured me that the double payment went through to travelwings.com. I am determined to find out where my money went. Will give feedback to you as soon as I speak to them again.
Regards Shandre R
SR
Shandre R's update26 Aug 2022, 18:26
Reviewer Update
Good day Vinay
Thank you for your response after a long struggle to get the assistance I needed. I will make contact with my bank again in this regard. They have assured me that the double payment went through to travelwings.com. I am determined to find out where my money went. Will give feedback to you as soon as I speak to them again.
Regards Shandre R
Thank you for your response after a long struggle to get the assistance I needed. I will make contact with my bank again in this regard. They have assured me that the double payment went through to travelwings.com. I am determined to find out where my money went. Will give feedback to you as soon as I speak to them again.
Regards Shandre R