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jaan N
1 reviews | Active since Feb 2019
11 Jan 2024, 07:00
Travel wings refund
Absolutely terrible service. Their website never works properly, I recently bought a flight ticket through them and they website crashed. the money was removed from my account and they are not following up on the refund. Its been months now and nothing. I urge people not to use these guys.
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Travelwings.com's replyOfficial
11 Jan 2024, 15:45Hi Jaan nel,
We sincerely apologize for the inconvenience you've experienced and appreciate your feedback. We're sorry to hear about the challenges with our website and the delay in processing your refund.
To investigate and address this matter promptly, could you please provide your contact details and Booking ID? This information will allow us to look into the issue and expedite the resolution.
We understand your frustration and appreciate your patience. Rest assured, we are committed to resolving this matter to your satisfaction.
We sincerely apologize for the inconvenience you've experienced and appreciate your feedback. We're sorry to hear about the challenges with our website and the delay in processing your refund.
To investigate and address this matter promptly, could you please provide your contact details and Booking ID? This information will allow us to look into the issue and expedite the resolution.
We understand your frustration and appreciate your patience. Rest assured, we are committed to resolving this matter to your satisfaction.
Travelwings.com's reply11 Jan 2024, 15:45
Official
Hi Jaan nel,
We sincerely apologize for the inconvenience you've experienced and appreciate your feedback. We're sorry to hear about the challenges with our website and the delay in processing your refund.
To investigate and address this matter promptly, could you please provide your contact details and Booking ID? This information will allow us to look into the issue and expedite the resolution.
We understand your frustration and appreciate your patience. Rest assured, we are committed to resolving this matter to your satisfaction.
We sincerely apologize for the inconvenience you've experienced and appreciate your feedback. We're sorry to hear about the challenges with our website and the delay in processing your refund.
To investigate and address this matter promptly, could you please provide your contact details and Booking ID? This information will allow us to look into the issue and expedite the resolution.
We understand your frustration and appreciate your patience. Rest assured, we are committed to resolving this matter to your satisfaction.