Travel Wings is *****ulent
On 27 April 2024 I booked a flight to Durban from OR Tambo through Travel Wings but the seats were not booked. I was one of many other passengers in the line who realised we got ****med when Lift confirmed that their 9:55 flight was fully booked and therefore Travel Wings could not have secured tickets for us. When you call the agency they transfer you to Dubai and tell you that Lift cancelled the booking.
I have spoken to Lift airline and they confirmed that they are not withholding any monies nor did they receive any booking for me under Travelwings Ref : TWBR-F669085
I need my money urgently from these *****sters.
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Travelwings.com's replyOfficial
07 May 2024, 08:26Dear Mduduzi, We sincerely apologize for the inconvenience you've experienced with your booking. We understand the frustration this has caused and assure you that we are investigating the matter urgently.
Upon reviewing your case, we found that there was indeed an issue with the booking process, leading to the seats not being secured as expected. We are currently in contact with Lift airline to rectify the situation and expedite the refund process for you. Please rest assured that we are committed to resolving this matter promptly and ensuring that you receive the refund you are entitled to.
Upon reviewing your case, we found that there was indeed an issue with the booking process, leading to the seats not being secured as expected. We are currently in contact with Lift airline to rectify the situation and expedite the refund process for you. Please rest assured that we are committed to resolving this matter promptly and ensuring that you receive the refund you are entitled to.
Travelwings.com's reply07 May 2024, 08:26
Official
Dear Mduduzi, We sincerely apologize for the inconvenience you've experienced with your booking. We understand the frustration this has caused and assure you that we are investigating the matter urgently.
Upon reviewing your case, we found that there was indeed an issue with the booking process, leading to the seats not being secured as expected. We are currently in contact with Lift airline to rectify the situation and expedite the refund process for you. Please rest assured that we are committed to resolving this matter promptly and ensuring that you receive the refund you are entitled to.
Upon reviewing your case, we found that there was indeed an issue with the booking process, leading to the seats not being secured as expected. We are currently in contact with Lift airline to rectify the situation and expedite the refund process for you. Please rest assured that we are committed to resolving this matter promptly and ensuring that you receive the refund you are entitled to.