SM
Sipho M
1 reviews | Active since Sept 2017
11 Jan 2024, 20:48
Travel wings is mediocre
This is mediocre travel agent, I was requesting name & route change, they did everything in pieces, I had to pay double, all because of stupidity.
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Travelwings.com's replyOfficial
10 Feb 2024, 14:52Dear Sipho,
Please accept our sincere apologies for any inconvenience caused. We understand that the name change incurred high costs for you. However, we hope you understand that in such situations, we are bound to adhere to airline regulations. Nevertheless, we made every effort to minimize the applicable charges.
Thank you for your patience and understanding throughout this process. Rest assured, Travelwings always strives to provide the best travel deals possible.
Please accept our sincere apologies for any inconvenience caused. We understand that the name change incurred high costs for you. However, we hope you understand that in such situations, we are bound to adhere to airline regulations. Nevertheless, we made every effort to minimize the applicable charges.
Thank you for your patience and understanding throughout this process. Rest assured, Travelwings always strives to provide the best travel deals possible.
Travelwings.com's reply10 Feb 2024, 14:52
Official
Dear Sipho,
Please accept our sincere apologies for any inconvenience caused. We understand that the name change incurred high costs for you. However, we hope you understand that in such situations, we are bound to adhere to airline regulations. Nevertheless, we made every effort to minimize the applicable charges.
Thank you for your patience and understanding throughout this process. Rest assured, Travelwings always strives to provide the best travel deals possible.
Please accept our sincere apologies for any inconvenience caused. We understand that the name change incurred high costs for you. However, we hope you understand that in such situations, we are bound to adhere to airline regulations. Nevertheless, we made every effort to minimize the applicable charges.
Thank you for your patience and understanding throughout this process. Rest assured, Travelwings always strives to provide the best travel deals possible.