MK
Megan K
1 reviews | Active since Jun 2022
30 Jun 2022, 09:01
Travel Wings Customer Service is excellent!
I had booked flights from Bloemfontein to Gqeberha through Travel Wings, and a day before my flight, Cemair changed the flight times which meant I could no longer make the flights, so was told I would be refunded for the tickets. The airline and the stock agent took extremely long to get back to me, however, Travel Wings Representative Ravi was excellent in keeping in touch and following up constantly until finally my refund was approved from the stock agents side. Ravi worked extremely hard to make sure I was happy and that the refund was done. I am very grateful for how hard Travel Wings and Ravi worked on my refund. I highly recommend. Thank You!
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Replies (1)Travelwings.com's replyOfficial
01 Jul 2022, 07:05Dear Megan De Kock,
Thank you so much for taking the time to recognize Ravi's exceptional service and professionalism.
Travelwings is a business that prides itself on great customer service. We take our mission of ' To create unforgettable travel memories ' very seriously. It is always a pleasure to receive feedback to ensure we are doing that.
Your feedback will be shared with all at Travelwings to ensure Ravi receives the recognition he deserves.
Thank you so much for taking the time to recognize Ravi's exceptional service and professionalism.
Travelwings is a business that prides itself on great customer service. We take our mission of ' To create unforgettable travel memories ' very seriously. It is always a pleasure to receive feedback to ensure we are doing that.
Your feedback will be shared with all at Travelwings to ensure Ravi receives the recognition he deserves.
Travelwings.com's reply01 Jul 2022, 07:05
Official
Dear Megan De Kock,
Thank you so much for taking the time to recognize Ravi's exceptional service and professionalism.
Travelwings is a business that prides itself on great customer service. We take our mission of ' To create unforgettable travel memories ' very seriously. It is always a pleasure to receive feedback to ensure we are doing that.
Your feedback will be shared with all at Travelwings to ensure Ravi receives the recognition he deserves.
Thank you so much for taking the time to recognize Ravi's exceptional service and professionalism.
Travelwings is a business that prides itself on great customer service. We take our mission of ' To create unforgettable travel memories ' very seriously. It is always a pleasure to receive feedback to ensure we are doing that.
Your feedback will be shared with all at Travelwings to ensure Ravi receives the recognition he deserves.
