SM
Siphiwe M

1 reviews | Active since Nov 2022

16 Feb 2025, 11:55

They let you make bo...

They let you make bookings..debit your money....after they tell you booking fails and must add more money which is a lot of money example mine was R10 300 thean after debited and was told to add R4700, which I hate it cause I couldn't have booked if I knew in the start

0
Replies (1)
Travelwings.com
Travelwings.com's reply17 Feb 2025, 11:11
Official
Dear Siphiwe, We sincerely apologize for the inconvenience caused. Your booking failed due to an increase in fare, and the fare discrepancy was from the airline’s end. We understand your frustration and regret the experience you had. Please be assured that we are looking into this matter and will provide you with an update as soon as possible.