TL
Trevin L

1 reviews | Active since Oct 2022

17 Oct 2022, 13:29

Terrrible service

Absolutely terrible customer service form them. I tried to change my flight schedule with them a couple weeks before my return flight but they were unable to assist my for some reason. I paid them a lot of money for the flights but I can't even change the schedule? I had sent them hundreds of emails but all they sent back were these lazy bot messages that say oh contact us on Whatsapp or call us on bull**** number line. I also managed to call them but I am just put on hold forever till the operators pretend they cant hear you and cut you off wasting your time money, airtime and energy. This whole shill company is a ***** that takes your money and delivers no services, once you've paid them it's not their problem, IT'S YOURS!!!

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Replies (2)
Travelwings.com
Travelwings.com's reply19 Oct 2022, 09:03
Official
Dear Mr. Trevin,
 It is with regret that we hear about the inconvenience and experience you have had, please accept our sincerest apologies. 
We tried contacting you on the shared number but the call went unanswered, would request you, please advise a convenient time to connect.It is important to us that we make amends to the situation and find a solution that works well.

Travelwings.com
Travelwings.com's reply01 Nov 2022, 09:26
Official
Dear Mr. Traven,
We tried contacting you on the shared number but unfortunately, it again went unanswered. 
Please let us know a convenient time to connect so we can get the best Travel assistance for you.

Thanks & Regards