TC
Tlangelani C
1 reviews | Active since Oct 2019
20 Sept 2022, 16:38
Terrible Service provider
I’ve had the worst time with Travel wings. The purchase process was really smooth. The problem came with the rebooking of the flights.
The times that I managed to get through to their agents; all of them hang up before we get to confirm change. Also they don’t respond to emails - it’s frustrating.
Helpful (0)
Replies (2)0
Replies (2)
Travelwings.com's replyOfficial
21 Sept 2022, 14:42Hi Tlangelani,
We tried connecting with you on the registered number but unfortunately were unable to connect, we request you to please advise the convenient time so the support representative can connect with you.
Please accept our sincere apologies for the unintentional inconvenience caused. We have sent you the cancellation and rebooking terms and conditions, and we are requesting your confirmation so we can proceed accordingly.
Thank you for your patience and understanding.
We tried connecting with you on the registered number but unfortunately were unable to connect, we request you to please advise the convenient time so the support representative can connect with you.
Please accept our sincere apologies for the unintentional inconvenience caused. We have sent you the cancellation and rebooking terms and conditions, and we are requesting your confirmation so we can proceed accordingly.
Thank you for your patience and understanding.
Travelwings.com's reply21 Sept 2022, 14:42
Official
Hi Tlangelani,
We tried connecting with you on the registered number but unfortunately were unable to connect, we request you to please advise the convenient time so the support representative can connect with you.
Please accept our sincere apologies for the unintentional inconvenience caused. We have sent you the cancellation and rebooking terms and conditions, and we are requesting your confirmation so we can proceed accordingly.
Thank you for your patience and understanding.
We tried connecting with you on the registered number but unfortunately were unable to connect, we request you to please advise the convenient time so the support representative can connect with you.
Please accept our sincere apologies for the unintentional inconvenience caused. We have sent you the cancellation and rebooking terms and conditions, and we are requesting your confirmation so we can proceed accordingly.
Thank you for your patience and understanding.
TC
Tlangelani C's updateReviewer Update
06 Oct 2022, 14:01Hi,
Thank you for resolving this issue. I have received a full refund as promised.
Thank you for resolving this issue. I have received a full refund as promised.
TC
Tlangelani C's update06 Oct 2022, 14:01
Reviewer Update
Hi,
Thank you for resolving this issue. I have received a full refund as promised.
Thank you for resolving this issue. I have received a full refund as promised.