jJ
jade J

1 reviews | Active since Apr 2024

16 Apr 2024, 10:57

*****STERS -

I booked a flight, and this ***** company took my money and immediately emailed booking failed, I then called the number only to be redirected to DUBAI where they told me the money wasn't taken but it has gone off my account - a week later and still no refund or response to emails on my refund - THIS COMPANY IS *****STERS !!!!!

0
Replies (2)
Travelwings.com
Travelwings.com's reply18 Apr 2024, 14:14
Official
Dear Jade, We sincerely apologize for the inconvenience you experienced with your booking. Due to airline inventory fluctuations, your booking was unsuccessful. Rest assured, your refund has been successfully processed. We apologize for any delays in communication and appreciate your patience. We tried reaching you on the registered contact number but unfortunately, the call went unanswered. 

We always strive to provide the best service possible, and we are sorry for this inconvenience caused. We'd be glad to assist with your future travel plans and ensure a seamless experience.
Travelwings.com
Travelwings.com's reply18 Apr 2024, 14:22
Official
Dear Jade, We sincerely apologize for the inconvenience you experienced with your booking. Due to airline inventory fluctuations, your booking was unsuccessful. Rest assured, your refund has been successfully processed. We apologize for any delays in communication and appreciate your patience. We tried reaching you on the registered contact number but unfortunately, the call went unanswered. 

We always strive to provide the best service possible, and we are sorry for this inconvenience caused. We'd be glad to assist with your future travel plans and ensure a seamless experience.