CS
COBIE S
1 reviews | Active since Sept 2022
08 Sept 2022, 16:50
Scary , and no transparent communication
DO NOT USE THEM ! I Ithink theres something fishy . I booked from Nelspruit to Cape Town 16/17 MARCH 2022. AND f lilght was confirmed . I could NOT get n FLIGHT CONFIRMED lettter.. from them. Poor commnunication and confusing PHONE CALLS from DUBAI . NO email explainings, A week before my flight IN APRIL , I received "Unconfirmed Booking – TWBR-F211519" bad bad ,
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Travelwings.com's replyOfficial
09 Sept 2022, 11:35Dear Ms Cobie, Greetings of the Day.
We regret to see your feedback on the Hellopeter against the Failed Booking ID TWBR-F211519 created on 30th Mar'22.
It is with deep regret that we must apologize for the inconvenience caused and the experience we have had. Our unfortunate circumstance resulted in the reservation not being confirmed and the payment being automatically reversed.
We accept and apologies for the connectivity issues, however, it would be great if you can please advise a convenient time to connect as we will be glad to hear from you.
We regret to see your feedback on the Hellopeter against the Failed Booking ID TWBR-F211519 created on 30th Mar'22.
It is with deep regret that we must apologize for the inconvenience caused and the experience we have had. Our unfortunate circumstance resulted in the reservation not being confirmed and the payment being automatically reversed.
We accept and apologies for the connectivity issues, however, it would be great if you can please advise a convenient time to connect as we will be glad to hear from you.
Travelwings.com's reply09 Sept 2022, 11:35
Official
Dear Ms Cobie, Greetings of the Day.
We regret to see your feedback on the Hellopeter against the Failed Booking ID TWBR-F211519 created on 30th Mar'22.
It is with deep regret that we must apologize for the inconvenience caused and the experience we have had. Our unfortunate circumstance resulted in the reservation not being confirmed and the payment being automatically reversed.
We accept and apologies for the connectivity issues, however, it would be great if you can please advise a convenient time to connect as we will be glad to hear from you.
We regret to see your feedback on the Hellopeter against the Failed Booking ID TWBR-F211519 created on 30th Mar'22.
It is with deep regret that we must apologize for the inconvenience caused and the experience we have had. Our unfortunate circumstance resulted in the reservation not being confirmed and the payment being automatically reversed.
We accept and apologies for the connectivity issues, however, it would be great if you can please advise a convenient time to connect as we will be glad to hear from you.