E
Eustace

1 reviews | Active since Feb 2024

26 Jul 2024, 22:23

Regret buying my ticket from them

They are the worst travel agent to buy ticket from. Legit ****

0
Replies (2)
Travelwings.com
Travelwings.com's reply29 Jul 2024, 09:40
Official
Dear Eustace,  We sincerely apologize for the negative experience you had with our service. Your feedback is very important to us, and we are committed to investigating this issue thoroughly.We strive to provide the best service possible and regret that we fell short in your case. Thank you for bringing this to our attention, and we will take the necessary steps to improve 
Travelwings.com
Travelwings.com's reply30 Jul 2024, 11:13
Official
Dear Eustace,  We deeply regret the inconvenience you experienced with our service. We strive to offer the best service possible and regret that we did not meet your expectations. Please understand that rebooking charges are governed by airline policies, which we are required to follow. Thank you for bringing this to our attention; we are taking steps to improve our processes.