TC
Taka C
1 reviews | Active since Dec 2019
26 Oct 2022, 12:46
Refund ****
I never had problems with Travelwings until now, i requested for a flight cancelation and a refund. Within 4hrs i received two different emails with different refund amounts. I'm very very disappointed with Travelwings. I wish i could give you zero stars. See pictures attached below
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Travelwings.com's replyOfficial
27 Oct 2022, 09:58Hi Taka Chigidi,
It is with regret that we hear about the inconvenience and experience you have had, please accept our sincerest apologies. As per our telephone conversation please be assured the refund amount quoted will be the exact amount that will be credited within the promised timeline.
Once again please accept our apologies for the confusion, and thank you very much for being so patient and understanding.
It is with regret that we hear about the inconvenience and experience you have had, please accept our sincerest apologies. As per our telephone conversation please be assured the refund amount quoted will be the exact amount that will be credited within the promised timeline.
Once again please accept our apologies for the confusion, and thank you very much for being so patient and understanding.
Travelwings.com's reply27 Oct 2022, 09:58
Official
Hi Taka Chigidi,
It is with regret that we hear about the inconvenience and experience you have had, please accept our sincerest apologies. As per our telephone conversation please be assured the refund amount quoted will be the exact amount that will be credited within the promised timeline.
Once again please accept our apologies for the confusion, and thank you very much for being so patient and understanding.
It is with regret that we hear about the inconvenience and experience you have had, please accept our sincerest apologies. As per our telephone conversation please be assured the refund amount quoted will be the exact amount that will be credited within the promised timeline.
Once again please accept our apologies for the confusion, and thank you very much for being so patient and understanding.