Please refund my money

I am frustrated because I booked a flight on Travelwings.com today 02/09/2024, and after they deducted the money, I was informed that the booking failed. An agent called to explain that the flight is still listed on their website, but it's a technical error. She said I would need to pay more for a different flight. I refused and asked for a refund so I could find another option, but I was told I'd have to wait 24 hours for the refund. Why should I suffer because of their technical issues? I need the money to secure another flight, and time is running out. They shouldn't advertise flights that aren't actually available. TRAVELWINGS, can I please get my money back urgently? Flight prices are rising daily, and waiting 24 hours could cost me money I can't afford.