TD
Thea D

1 reviews | Active since Mar 2010

19 Apr 2022, 14:45

Pleasantly positive

It seems to be quite a common fact that the phone lines are just a mess. I felt very despondent. Eventually I got through to Arsh and he was very professional, helpful and has a clear English accent this helped alot with my booking. Thanks to Arsh my opinion went from very negative to pleasantly positive.

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Replies (1)
Travelwings.com
Travelwings.com's reply04 May 2022, 08:03
Official
Hi Thea, We appreciate such a great review of your experience with Arsh. We will ensure that Arsh is recognized for a job well done and for creating a positive customer experience consistent with our core values.
We are really sorry for the connectivity issues, the same has been highlighted to ensure seamless contact.
Thank you for choosing us - we look forward to being of assistance again.

Take care.