JK
Johan K

1 reviews | Active since Nov 2022

29 Oct 2023, 20:38

Pathetic

Do not use them, i had to cancel my return ticket, still awaiting my refund.. 3 MONTHS LATER!!!! Pathetic

0
Replies (2)
Travelwings.com
Travelwings.com's reply30 Oct 2023, 09:23
Official
Dear Johan, Please accept our sincere apologies for the inconvenience and unintentional delay in refund, the refund has been already processed from the Airline on your card, we have shared the refund details with you in the email and also we are coordinating with the Airline highlighting that the amount is not reflecting.

JK
Johan K's update30 Oct 2023, 09:31
Reviewer Update
Is that your best response? I have been receiving the same type of email for 3 months??? You were quick to take the fee for cancelation but now i have to wait for how long?? I will be laying complaints at the ombudsman as this is unacceptable, POOR POOR service