JA
Jaime A
1 reviews | Active since Oct 2024
09 Oct 2024, 16:16
No refund ! 🤬
Has anyone ever received a refund from this travel agency? They promised me 4 weeks , I waited the time period , it’s currently going for month 3 and still I have not received it back , they keep emailing me the same thing back , it’s like they copy and paste it ! I’m furious !!!! I need my money back , and trust me it’s not small change , it’s a return ticket from DXB to PE (SOUTH AFRICA)
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Travelwings.com's replyOfficial
12 Oct 2024, 09:26Dear Jaime, We sincerely apologize for the delay and the frustration this has caused. Please rest assured that we are actively investigating the matter with the airline and doing everything we can to expedite the process. Your case is our top priority, and we are closely following up with the airline to ensure the issue is resolved as quickly as possible.We will keep you updated on any developments and truly appreciate your patience during this time.
Travelwings.com's reply12 Oct 2024, 09:26
Official
Dear Jaime, We sincerely apologize for the delay and the frustration this has caused. Please rest assured that we are actively investigating the matter with the airline and doing everything we can to expedite the process. Your case is our top priority, and we are closely following up with the airline to ensure the issue is resolved as quickly as possible.We will keep you updated on any developments and truly appreciate your patience during this time.