OP
Olwethu P
1 reviews | Active since Nov 2021
14 Sept 2024, 13:10
Money deducted but booking failed
They said that the booking failed but the money was deducted. When you call it, the number they give on the email goes to WIFI people. I want my money back.
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Travelwings.com's replyOfficial
16 Sept 2024, 14:26Dear Olwethu, We sincerely apologize for the inconvenience you’ve experienced with your booking. We understand how frustrating it must be when money is deducted without the service being confirmed.We assure you that your feedback is important to us, and we are currently investigating what went wrong with your booking and the contact details provided. Rest assured, our team is dedicated to resolving this issue swiftly.
Once again, we apologize for the inconvenience and appreciate your patience while we work to resolve this matter.
Once again, we apologize for the inconvenience and appreciate your patience while we work to resolve this matter.
Travelwings.com's reply16 Sept 2024, 14:26
Official
Dear Olwethu, We sincerely apologize for the inconvenience you’ve experienced with your booking. We understand how frustrating it must be when money is deducted without the service being confirmed.We assure you that your feedback is important to us, and we are currently investigating what went wrong with your booking and the contact details provided. Rest assured, our team is dedicated to resolving this issue swiftly.
Once again, we apologize for the inconvenience and appreciate your patience while we work to resolve this matter.
Once again, we apologize for the inconvenience and appreciate your patience while we work to resolve this matter.