PBWL
Padam Bahadur Wanem Limbu
1 reviews | Active since Apr 2025
25 Apr 2025, 11:53
Missed the flight
We were charged to get new ticket after we missed the flight.
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Travelwings.com's replyOfficial
25 Apr 2025, 16:49Dear Padam, We sincerely apologize for the inconvenience caused. Please note that since the flight was missed, the charges and penalties app**** were as per the airline’s policy. As a travel agency, we are required to follow the terms and conditions set by the airline in such situations. However, we truly understand your concern and have arranged for one of our representatives to connect with you for an update and further assistance on the matter. Thank you for your patience and understanding.
Travelwings.com's reply25 Apr 2025, 16:49
Official
Dear Padam, We sincerely apologize for the inconvenience caused. Please note that since the flight was missed, the charges and penalties app**** were as per the airline’s policy. As a travel agency, we are required to follow the terms and conditions set by the airline in such situations. However, we truly understand your concern and have arranged for one of our representatives to connect with you for an update and further assistance on the matter. Thank you for your patience and understanding.