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Nishana S
1 reviews | Active since Feb 2023
02 Dec 2025, 00:48
Inhumane service
Extremely pathetic service. Don't even deserve a single star. Complete lack of understanding, no empathy whatsoever and zero attempt to help clients in a distressful situation. Seems like robots are employed at this company and not one human being with a heart! They are comfortable with leaving a frail mother stuck in another country and taking money for a service that was not utilized although medical reports were provided well in advance with a plea for assistance. They go on without an ounce of remorse!!! They are incapable of putting themselves in the clients shoes of desperation. God forbid it happens to one of them!
Helpful (0)
Replies (9)0
Replies (9)
Travelwings.com's replyOfficial
02 Dec 2025, 08:09 We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please share your booking details so our team can urgently review the case and assist you further. Your feedback is important to us, and we are committed to resolving this for you.
Travelwings.com's reply02 Dec 2025, 08:09
Official
We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please share your booking details so our team can urgently review the case and assist you further. Your feedback is important to us, and we are committed to resolving this for you.
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Nishana S's updateReviewer Update
02 Dec 2025, 08:20Travelwings Ref : TWBR-F***
We need an urgent refund in order to book a new ticker or at least provide a new ticket PLEASE. We need to get her home ASAP
We need an urgent refund in order to book a new ticker or at least provide a new ticket PLEASE. We need to get her home ASAP
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Nishana S's update02 Dec 2025, 08:20
Reviewer Update
Travelwings Ref : TWBR-F***
We need an urgent refund in order to book a new ticker or at least provide a new ticket PLEASE. We need to get her home ASAP
We need an urgent refund in order to book a new ticker or at least provide a new ticket PLEASE. We need to get her home ASAP
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Nishana S's updateReviewer Update
02 Dec 2025, 08:21Travelwings Ref : TWBR-F***
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Nishana S's update02 Dec 2025, 08:21
Reviewer Update
Travelwings Ref : TWBR-F***
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Nishana S's updateReviewer Update
02 Dec 2025, 08:21Travelwings Ref : TWBR-F ***
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Nishana S's update02 Dec 2025, 08:21
Reviewer Update
Travelwings Ref : TWBR-F ***
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Nishana S's updateReviewer Update
02 Dec 2025, 08:23E ticket number is ***
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Nishana S's update02 Dec 2025, 08:23
Reviewer Update
E ticket number is ***
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Nishana S's updateReviewer Update
02 Dec 2025, 08:25Please advise which booking details are required as it seems the ref number and e ticket number is not fully populating
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Nishana S's update02 Dec 2025, 08:25
Reviewer Update
Please advise which booking details are required as it seems the ref number and e ticket number is not fully populating
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Nishana S's updateReviewer Update
02 Dec 2025, 08:27Hi. A private reply has been sent. Kindly advise asap
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Nishana S's update02 Dec 2025, 08:27
Reviewer Update
Hi. A private reply has been sent. Kindly advise asap
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Nishana S's updateReviewer Update
03 Dec 2025, 08:33Still awaiting contact since private message with flight details were sent yesterday
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Nishana S's update03 Dec 2025, 08:33
Reviewer Update
Still awaiting contact since private message with flight details were sent yesterday
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Nishana S's updateReviewer Update
04 Jan 2026, 22:06New year and still the same pathetic service. Absolutely no response 😡
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Nishana S's update04 Jan 2026, 22:06
Reviewer Update
New year and still the same pathetic service. Absolutely no response 😡