DB
Dessy B

1 reviews | Active since Oct 2022

17 Oct 2022, 13:41

I would not trust them

Extremely suspicious business practices. Everyone I talk to about their booking say that they are very difficult to set new dates for flights that were already booked and that all their email systems are run by bots that don't actually help you with urgent matters like flight changes, meal preferences, special luggage and a whole set of other issues. Their agents are also very rude when they have to take long calls in which they just hang up you whenever they feel like. Please do not book any flights with this company, you will soon regret.

0
Replies (2)
Travelwings.com
Travelwings.com's reply19 Oct 2022, 09:04
Official
Hi Dessy,

It is with regret that we hear about the inconvenience and experience you have had, please accept our sincerest apologies. 
We tried contacting you on the shared number but the person who answered the call mentioned it's not the correct line to connect with you, would request you, please advise a convenient time and correct number to connect.

It is important to us that we make amends to the situation and find a solution that works well. 
Travelwings.com
Travelwings.com's reply01 Nov 2022, 09:17
Official
Hi Ms. Dessy, 
We tried contacting you on the provided contact number but someone else picked up the call and stated that it was not the correct number to connect with you. 
We request you please share the valid number so we can connect and resolve the issue at the earliest.

Thanks & Regards