Gratitude

I was struggling to confirm my flight booking and had to call into the call centre. I was greeted by this calming voice of Lakshmi who was patient and assisting me in a professional and friendly way. She managed to calm me down and called be back and was patient. Im certainly using your services again and largely because of Lakshmi. Thank you very much for your customer service Lakshmi, i could see your heart through your voice and you are gift to mankind.