FW
Frank W
1 reviews | Active since Nov 2023
23 Mar 2025, 12:30
Flight booking
Tried to make a return online booking from Cape Town to London. Cannot enter departure and return dates. Both are the same. Help center was useless as i had to repeat everything 5 times without any help. Really! Need far more efficient staff.
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Travelwings.com's replyOfficial
24 Mar 2025, 10:19Dear Frank, We sincerely apologize for the inconvenience you faced while trying to make your booking. The issue with entering departure and return dates may have been due to a technical error. We regret that our support team did not meet your expectations during the call. We are looking into this matter to improve our service and ensure better assistance in the future.
Travelwings.com's reply24 Mar 2025, 10:19
Official
Dear Frank, We sincerely apologize for the inconvenience you faced while trying to make your booking. The issue with entering departure and return dates may have been due to a technical error. We regret that our support team did not meet your expectations during the call. We are looking into this matter to improve our service and ensure better assistance in the future.