MK
Majida K
1 reviews | Active since Jun 2022
28 Jul 2022, 06:28
Dissatisfied
Utterly disappointed with the service from Travelwings.It has been well over 2 months now and I still have not received my refund for the flight they have cancelled on me. I am beyond livid having to go back and forth with the situation when it is a simple refund that needs to be done, why is it taking so long.I was told 30 days , it is over 30 days. I want my refund done NOW!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Travelwings.com's replyOfficial
30 Jul 2022, 11:57 Hi Ms. Majida,
Please accept our sincere apologies for the delay and inconvenience caused, please trust the delay is purely unintentional, we are just bound to follow the Airline procedure and for the same, we are communicating with them to resolve the issue at the earliest.
In addition to our apologies regarding the unanticipated experience with support services, I also want to thank you for being so patient and understanding throughout. Please be assured, that we are keeping a continued follow-up on the refund and will keep you informed.
We request your patience and understanding during this time.
Please accept our sincere apologies for the delay and inconvenience caused, please trust the delay is purely unintentional, we are just bound to follow the Airline procedure and for the same, we are communicating with them to resolve the issue at the earliest.
In addition to our apologies regarding the unanticipated experience with support services, I also want to thank you for being so patient and understanding throughout. Please be assured, that we are keeping a continued follow-up on the refund and will keep you informed.
We request your patience and understanding during this time.
Travelwings.com's reply30 Jul 2022, 11:57
Official
Hi Ms. Majida,
Please accept our sincere apologies for the delay and inconvenience caused, please trust the delay is purely unintentional, we are just bound to follow the Airline procedure and for the same, we are communicating with them to resolve the issue at the earliest.
In addition to our apologies regarding the unanticipated experience with support services, I also want to thank you for being so patient and understanding throughout. Please be assured, that we are keeping a continued follow-up on the refund and will keep you informed.
We request your patience and understanding during this time.
Please accept our sincere apologies for the delay and inconvenience caused, please trust the delay is purely unintentional, we are just bound to follow the Airline procedure and for the same, we are communicating with them to resolve the issue at the earliest.
In addition to our apologies regarding the unanticipated experience with support services, I also want to thank you for being so patient and understanding throughout. Please be assured, that we are keeping a continued follow-up on the refund and will keep you informed.
We request your patience and understanding during this time.