LN
Lisolikayise N
1 reviews | Active since Aug 2024
03 Aug 2024, 17:53
Disgusting service
I booked a flight with these guys they took the money but they sent an email saying that the booking didn’t go through. I went to OR tambo to book another flight. I called them for a refund since I booked another flight. These guys put me on hold for 40mins after that they telling me that the booking is confirmed and that was only after I had a fight with them. Now I told them I want my money back they refusing with my money I wouldn’t recommend this agency to anyone
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Travelwings.com's replyOfficial
07 Aug 2024, 09:19Dear Lisolikayise, We sincerely apologize for the inconvenience and frustration you experienced with your booking. Your feedback is very important to us, and we are committed to addressing and resolving these issues promptly.We understand the impact this situation has had on your travel plans and will ensure such incidents do not happen in the future. Thank you for bringing this to our attention.
Travelwings.com's reply07 Aug 2024, 09:19
Official
Dear Lisolikayise, We sincerely apologize for the inconvenience and frustration you experienced with your booking. Your feedback is very important to us, and we are committed to addressing and resolving these issues promptly.We understand the impact this situation has had on your travel plans and will ensure such incidents do not happen in the future. Thank you for bringing this to our attention.