PC
Peter C
1 reviews | Active since Mar 2019
25 Oct 2022, 16:24
********* - avoid at all costs
When I ran my card for my flight, it came back that the transaction failed. When I tried to book it again,the ticket price had almost doubled, so I did not continue with the transaction. Then I noticed they had run R300 on my card for no product. When I tried to call them to find out what the deal is I got stuck in a endless automated loop. I had to phone my bank to block the payment. These people are *********
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Travelwings.com's replyOfficial
01 Nov 2022, 08:54Hi Mr. Peter,
We regret to see your review and sincerely apologize for the unintentional inconvenievce caused. As per the telephone conversation please be assured the amount was reversed at the very same time from our side, and we believe it has already been reflected in your account. Unfortunately due to the unavailability of the preferred flight, the booking did not go through successfully we lost your travel reservations with us.
Would request you please allow us the privilege to serve you again with the travel reservation we will be glad to assist you ensuring you the best of our services.
Thank You for your patience and understanding.
We regret to see your review and sincerely apologize for the unintentional inconvenievce caused. As per the telephone conversation please be assured the amount was reversed at the very same time from our side, and we believe it has already been reflected in your account. Unfortunately due to the unavailability of the preferred flight, the booking did not go through successfully we lost your travel reservations with us.
Would request you please allow us the privilege to serve you again with the travel reservation we will be glad to assist you ensuring you the best of our services.
Thank You for your patience and understanding.
Travelwings.com's reply01 Nov 2022, 08:54
Official
Hi Mr. Peter,
We regret to see your review and sincerely apologize for the unintentional inconvenievce caused. As per the telephone conversation please be assured the amount was reversed at the very same time from our side, and we believe it has already been reflected in your account. Unfortunately due to the unavailability of the preferred flight, the booking did not go through successfully we lost your travel reservations with us.
Would request you please allow us the privilege to serve you again with the travel reservation we will be glad to assist you ensuring you the best of our services.
Thank You for your patience and understanding.
We regret to see your review and sincerely apologize for the unintentional inconvenievce caused. As per the telephone conversation please be assured the amount was reversed at the very same time from our side, and we believe it has already been reflected in your account. Unfortunately due to the unavailability of the preferred flight, the booking did not go through successfully we lost your travel reservations with us.
Would request you please allow us the privilege to serve you again with the travel reservation we will be glad to assist you ensuring you the best of our services.
Thank You for your patience and understanding.