JV
Jackie V
1 reviews | Active since Aug 2015
02 Aug 2022, 13:48
Company obviously does not need my business
I am only trying to make an enquiry by calling them. They put you on hold and then cut you off. I am looking for a ticket for my son and I can't even do that?
Helpful (0)
Replies (2)0
Replies (2)
Travelwings.com's replyOfficial
06 Aug 2022, 14:33Hi Jackie,
We sincerely apologize for the experience and inconvenience caused, please trust unfortunately due to some technical reason there was an issue on phone lines, and the same has been resolved now. We tried tracing the booking from the shared name and email ID but unfortunately were unable to find any.
The representative will call you shortly to assist further with an immediate resolution. Thank you for your understanding.
We sincerely apologize for the experience and inconvenience caused, please trust unfortunately due to some technical reason there was an issue on phone lines, and the same has been resolved now. We tried tracing the booking from the shared name and email ID but unfortunately were unable to find any.
The representative will call you shortly to assist further with an immediate resolution. Thank you for your understanding.
Travelwings.com's reply06 Aug 2022, 14:33
Official
Hi Jackie,
We sincerely apologize for the experience and inconvenience caused, please trust unfortunately due to some technical reason there was an issue on phone lines, and the same has been resolved now. We tried tracing the booking from the shared name and email ID but unfortunately were unable to find any.
The representative will call you shortly to assist further with an immediate resolution. Thank you for your understanding.
We sincerely apologize for the experience and inconvenience caused, please trust unfortunately due to some technical reason there was an issue on phone lines, and the same has been resolved now. We tried tracing the booking from the shared name and email ID but unfortunately were unable to find any.
The representative will call you shortly to assist further with an immediate resolution. Thank you for your understanding.
Travelwings.com's replyOfficial
25 Aug 2022, 08:23Dear Ms. Jacqueline
Greetings from Travelwings.com!
It was a pleasure to communicate via email with you.
Despite the fact that we missed the opportunity to have your travel reservations with us, it would be our pleasure to provide you with the best travel deals for your upcoming travels.
We value every customer and their feedback; each review contributes to the brand image, and we promise to provide you with the best and most immediate assistance.
As our Headoffice and Call Center is located in the UAE, the Dubai number appeared. Rest assured, it's all genuine.
Thanks & Regards
Greetings from Travelwings.com!
It was a pleasure to communicate via email with you.
Despite the fact that we missed the opportunity to have your travel reservations with us, it would be our pleasure to provide you with the best travel deals for your upcoming travels.
We value every customer and their feedback; each review contributes to the brand image, and we promise to provide you with the best and most immediate assistance.
As our Headoffice and Call Center is located in the UAE, the Dubai number appeared. Rest assured, it's all genuine.
Thanks & Regards
Travelwings.com's reply25 Aug 2022, 08:23
Official
Dear Ms. Jacqueline
Greetings from Travelwings.com!
It was a pleasure to communicate via email with you.
Despite the fact that we missed the opportunity to have your travel reservations with us, it would be our pleasure to provide you with the best travel deals for your upcoming travels.
We value every customer and their feedback; each review contributes to the brand image, and we promise to provide you with the best and most immediate assistance.
As our Headoffice and Call Center is located in the UAE, the Dubai number appeared. Rest assured, it's all genuine.
Thanks & Regards
Greetings from Travelwings.com!
It was a pleasure to communicate via email with you.
Despite the fact that we missed the opportunity to have your travel reservations with us, it would be our pleasure to provide you with the best travel deals for your upcoming travels.
We value every customer and their feedback; each review contributes to the brand image, and we promise to provide you with the best and most immediate assistance.
As our Headoffice and Call Center is located in the UAE, the Dubai number appeared. Rest assured, it's all genuine.
Thanks & Regards