Best service from Nikhil of Travelwings

Today I have received the best service ever from Nikhil of this online travel agency. I do not hear very well, and the line was bad, but he had so much patience with me: phoned me back several times to make sure that I got the best deal in changing my ticket, to cancel it and buy a new one, making sure I got all the refund details, and got the new e-ticket. I am só thankful that there still are good people in the industry!