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Sibusiso N

1 reviews | Active since Mar 2016

09 Jun 2023, 19:24

Bad service with Travelwings

It has been a terrible experience for me in that I booked the ticket for my child and I received no confirmation from the 30th till today and I want my money back and they say they cannot find my Surname

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Replies (1)
Travelwings.com
Travelwings.com's reply24 Jun 2023, 14:52
Official
Hi Sibusiso,  Please accept our sincere apologies for the inconvenience caused, please trust we never had intend to disappoint you, but we are bound to follow the Airline rules, the ticket confirmation was sent as soon as the booking was created and unfortunately the reservation is non Refundable now.