MS
Mormed S
1 reviews | Active since Jun 2019
18 Mar 2023, 10:56
BAD SERVICE AND ******** - TRAVELWINGS
TWBR-F415486 BAD EXPEREINCE. I did a booking with Travel Wings, they allocated the incorrect dates for the flight, I then immediately contacted their office and they promised to pay back the cancellation fee, I have been waiting for my money even today.
To date no refund, I have now engaged my legal team to deal with the issue and will make sure that they also pay my legal fees.
I would advise people to think again before thinking about using their services.
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Travelwings.com's replyOfficial
22 Mar 2023, 15:29Hi Mormed, Please accept our sincere apologies for the inconvenience caused, please trust us as we verified from the technical team the reservation was booked for the selected dates.
As communicated, please be assured the refund is processed on your card, we request you to please verify once with your Bank with the details provided by us in your email, kindly let us know if any additional information is asked by the Bank.
As communicated, please be assured the refund is processed on your card, we request you to please verify once with your Bank with the details provided by us in your email, kindly let us know if any additional information is asked by the Bank.
Travelwings.com's reply22 Mar 2023, 15:29
Official
Hi Mormed, Please accept our sincere apologies for the inconvenience caused, please trust us as we verified from the technical team the reservation was booked for the selected dates.
As communicated, please be assured the refund is processed on your card, we request you to please verify once with your Bank with the details provided by us in your email, kindly let us know if any additional information is asked by the Bank.
As communicated, please be assured the refund is processed on your card, we request you to please verify once with your Bank with the details provided by us in your email, kindly let us know if any additional information is asked by the Bank.