NR
Nelson R
1 reviews | Active since Jul 2022
14 Jul 2022, 11:30
Bad service
Horrible service, when I had to make my rebooking with them they **** and said there is no economy flight at all when I did the booking myself the site is full of economy flights, and they gave me the run around and than told me NO! THEY WILL NOT BE ABLE TO HELP ME! GET MY REBOOKING and I spoke to an agent Rajni who told me they can't help me it's heart breaking
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Replies (1)
Travelwings.com's replyOfficial
19 Jul 2022, 13:06Hi Nelson,
We are really sorry for the experience and unintentional inconvenience caused to you, but please trust we always ensure to provide the best and quickest services in every manner possible. As you already understand something there are system restrictions and the availability issue from the airline end which bound us to perform a requested task.
Once again please accept our sincere apologies for the delay and inconvenience caused throughout this process, and would also like to thank you for your patience and understanding.
We're glad to hear you're happy and satisfied with us now, and look forward to assisting you with future travel plans.
Regards
We are really sorry for the experience and unintentional inconvenience caused to you, but please trust we always ensure to provide the best and quickest services in every manner possible. As you already understand something there are system restrictions and the availability issue from the airline end which bound us to perform a requested task.
Once again please accept our sincere apologies for the delay and inconvenience caused throughout this process, and would also like to thank you for your patience and understanding.
We're glad to hear you're happy and satisfied with us now, and look forward to assisting you with future travel plans.
Regards
Travelwings.com's reply19 Jul 2022, 13:06
Official
Hi Nelson,
We are really sorry for the experience and unintentional inconvenience caused to you, but please trust we always ensure to provide the best and quickest services in every manner possible. As you already understand something there are system restrictions and the availability issue from the airline end which bound us to perform a requested task.
Once again please accept our sincere apologies for the delay and inconvenience caused throughout this process, and would also like to thank you for your patience and understanding.
We're glad to hear you're happy and satisfied with us now, and look forward to assisting you with future travel plans.
Regards
We are really sorry for the experience and unintentional inconvenience caused to you, but please trust we always ensure to provide the best and quickest services in every manner possible. As you already understand something there are system restrictions and the availability issue from the airline end which bound us to perform a requested task.
Once again please accept our sincere apologies for the delay and inconvenience caused throughout this process, and would also like to thank you for your patience and understanding.
We're glad to hear you're happy and satisfied with us now, and look forward to assisting you with future travel plans.
Regards