MB
Marius B
1 reviews | Active since May 2024
25 May 2024, 13:16
Bad experience
Help function exremely slow and un helpfull Taken my mony for a booking. No booking made.
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Replies (1)
Travelwings.com's replyOfficial
27 May 2024, 08:47Dear Marius, We sincerely apologize for the inconvenience you experienced with our service. We understand your frustration regarding the booking issue and the slow response from our help function.
Please rest assured that we are investigating this matter urgently. We will look into why the booking was not completed and ensure that your money is refunded promptly.
Thank you for bringing this to our attention. We are committed to improving our service and ensuring this does not happen again.
Please rest assured that we are investigating this matter urgently. We will look into why the booking was not completed and ensure that your money is refunded promptly.
Thank you for bringing this to our attention. We are committed to improving our service and ensuring this does not happen again.
Travelwings.com's reply27 May 2024, 08:47
Official
Dear Marius, We sincerely apologize for the inconvenience you experienced with our service. We understand your frustration regarding the booking issue and the slow response from our help function.
Please rest assured that we are investigating this matter urgently. We will look into why the booking was not completed and ensure that your money is refunded promptly.
Thank you for bringing this to our attention. We are committed to improving our service and ensuring this does not happen again.
Please rest assured that we are investigating this matter urgently. We will look into why the booking was not completed and ensure that your money is refunded promptly.
Thank you for bringing this to our attention. We are committed to improving our service and ensuring this does not happen again.