EC
Elif C
1 reviews | Active since Dec 2024
01 Dec 2024, 19:01
1 star because there is no 0 star 👎🏻👎🏻
1 star because there is no 0 star 👎🏻👎🏻
Worst travel agency ever. Booked tour package to Thailand and everything they provided was lower than poor quality and zero help and changed whole plan. Then Miss Nikita told me we changed it because there is nothing to do in that city. If you know there is nothing to do why you are including in the tour?? People trust you and buy your package!! Unprofessional and poor quality! I wish i never booked with you
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Travelwings.com's replyOfficial
18 Dec 2024, 11:57Dear Elif, We sincerely apologize for the negative experience you had with your tour package to Thailand. We understand how disappointing it can be when expectations are not met, and we truly regret that you were not satisfied with the quality of the services provided.We are committed to delivering high-quality experiences, and your feedback is invaluable in helping us improve. We will review the details of your case and work towards ensuring that future customers have a better experience.
Travelwings.com's reply18 Dec 2024, 11:57
Official
Dear Elif, We sincerely apologize for the negative experience you had with your tour package to Thailand. We understand how disappointing it can be when expectations are not met, and we truly regret that you were not satisfied with the quality of the services provided.We are committed to delivering high-quality experiences, and your feedback is invaluable in helping us improve. We will review the details of your case and work towards ensuring that future customers have a better experience.