HK
Hlengiwe K

1 reviews | Active since Feb 2013

13 Aug 2018, 14:11

Stinking service

Ref: TG-2W34JR

Above is my booking reference where I want to cancel.

I have sent countless emails to cancel if another dates are not available nbut no response.

I am no longer interested, cause I am being ignored flat.

I want my money back.

0
Replies (1)
Travelground (Business Closed)
Travelground (Business Closed)'s reply13 Aug 2018, 14:48
Official

Good day Hlengiwe,

Thank you for getting in touch with us. I see that our agents have been communicating with you during the course of the morning and that they have been unable to reach you in some instances.

I've asked one of our team leaders Thandeka to quickly give you a call and ensure that the matter is resolved as quickly as possible.

Kind Regards,
Jurgens

Best regards,