LSGG
Le Se Go Gettyy

1 reviews | Active since Nov 2019

14 Nov 2019, 10:28

Poor service

I have been sending emails telling you that I lost my phone and I can't log in my email account I used to book for the guest house.. And I would like to change the email address so that I can pay the outstanding balance but it's seems like no one is giving me attention, I even called you on Tuesday. They said they will said an sms on new phone numbers and email on the email address I'm still waiting for them.

0
Replies (3)
Travelground (Business Closed)
Travelground (Business Closed)'s reply14 Nov 2019, 10:36
Official
Good day Lesego

Thank you for taking the time to reach out to us on HelloPeter. 

I do apologise that you request has not been resolved yet. I can see that your agent has sent you the requested information, I've asked him to phone you asap to find out why the emails aren't reaching you and to ensure that you have the information you requested.

Kind Regards
Jurgens
LSGG
Le Se Go Gettyy's update14 Nov 2019, 10:43
Reviewer Update
I have just received the information.. Thank you so much
Travelground (Business Closed)
Travelground (Business Closed)'s reply14 Nov 2019, 10:45
Official
Hi Lesego

Glad we could help and thank you again for bringing this to our attention.

Kind Regards
Jurgens