TS
Tniell S
1 reviews | Active since Mar 2020
08 Apr 2020, 23:29
Covid 19 *******
Still no response from company since March... Total ******* for steing peoples deposit due to covid 19
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Replies (1)0
Replies (1)
Travelground (Business Closed)'s replyOfficial
09 Apr 2020, 10:06Good Morning Tniell
Thank you for reaching out to us.
I've asked your agent to get in touch with you to ensure this matter is resolved as quickly as possible. I do apologise that it has then this long, we are still processing hundreds of cancellations each day which has caused the processed to be a bit more delayed than usual.
We trust this will be resolved today.
Kind Rergards
Jurgens
Thank you for reaching out to us.
I've asked your agent to get in touch with you to ensure this matter is resolved as quickly as possible. I do apologise that it has then this long, we are still processing hundreds of cancellations each day which has caused the processed to be a bit more delayed than usual.
We trust this will be resolved today.
Kind Rergards
Jurgens
Travelground (Business Closed)'s reply09 Apr 2020, 10:06
Official
Good Morning Tniell
Thank you for reaching out to us.
I've asked your agent to get in touch with you to ensure this matter is resolved as quickly as possible. I do apologise that it has then this long, we are still processing hundreds of cancellations each day which has caused the processed to be a bit more delayed than usual.
We trust this will be resolved today.
Kind Rergards
Jurgens
Thank you for reaching out to us.
I've asked your agent to get in touch with you to ensure this matter is resolved as quickly as possible. I do apologise that it has then this long, we are still processing hundreds of cancellations each day which has caused the processed to be a bit more delayed than usual.
We trust this will be resolved today.
Kind Rergards
Jurgens